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Ghost Key West Accessibility Statement

Updated: April 2023


Ghost Key West strives to ensure that its services are accessible to people with disabilities.

All areas of Fort East Martello accessed on our ghost hunt are ADA compliant. Though our standard tour route includes 4 steps entering and leaving the fort, and 4 steps early in the tour, the fort entrance is equipped with a lift and we will take you on an alternate route with a ramp if the 4 steps early in the tour are problematic.

Please notify us in your booking comments if you require a ramp on the route or additional assistance. Folding chairs are available to take through the fort on the walking portion of the hunt for guests who can not stand for an hour. Please request in the comments section when you make your reservation.

Ghost Key West has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Accessibility on Ghost Key West websites.

Ghost Key West makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Ghost Key West to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

Ghost Key West’s accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


Ghost Key West continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan the Ghost Key West website with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions, or need assistance, please contact Customer Support as follows: